

I upvoted because yes you are right to a degree, but communication is really important and shapes the relation the average consumer has with the product.
Your tap water comes through pipes, laid in the ground, some rusty some not, some you get warnings that they’re not safe to drink from. The systems around it are made to highlight its health risks if any.
Clouds though are clean, white, up in the sky, they’re a force of nature. using it as a metaphor almost makes it sound like we’ve harnessed something that was already there, it doesn’t instill the same image as stacks and stacks of computers in a heavily ventilated building that could be around the corner.
You could reasonably group this together with the abstraction of files and folders to apps for gen alpha and newer, now settings for your application aren’t in a readily accessible file, a program isn’t just an executable, it’s an ✨app✨ that has its own settings and folder structure hidden away from you. All the transparency of how things work is polished out of the experience, all in order to instill trust and increase profits. A layman won’t realise that the viruses his pc can get are also something that can happen to “the cloud”, similarly what files are there to worry about being stolen from a phone when they can’t even see them because the app has them in its own folders?

Made sense to me but it definitely could use another draft. Just adding some punctuation would help because it’s a long phrase and the punchline blends into one of the sentences, but here’s the same message with minor tweaks and punctuation:
Reading this while working for a division that pivoted twice — first to providing interfaces for agentic workflows (only to discover that only ten users had ever touched the products we made for agents), only to pivot again to support for agentic workflows (which has a lot of competition because every company has to do something agentic now and there’s only like four things you can do in that space) — is bracing.