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More likely their hamfisted return to work layoff scheme has caused them to bleed experienced staff. The only people left are less experienced and give less of a shit. It took them over an hour to realize the database of their DNS system was the issue.
What a great idea to test this on paying customers’ live production websites.
I’d believe them if they said they tested small- scale locally. Even good software/designs can implode when they get scaled up, and I doubt this was good design or software.




