Can’t add my wife as an additional cardholder on my credit card, because she once used her phone number on a Barclays account of her own.

  • Australis13@fedia.io
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    1 month ago

    Unfortunately this somewhat makes sense… Now, if her account has been closed, then this is a design flaw. But if it’s still there - just hasn’t been used in ages - then this sanity-check makes sense to prevent fraud.

      • Australis13@fedia.io
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        1 month ago

        True. I guess given that the way I’ve always done it here (one contacts the bank directly to open a new joint account) rather than trying to add a second person to an existing account, I hadn’t considered that approach. Still, I can somewhat understand the rationale behind this design.

        • funkless_eck@sh.itjust.works
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          1 month ago

          also mobile numbers are a bad identity vector. Some keep theirs for decades, others may change them several times a year every year.