• XLE@piefed.social
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    14 hours ago

    Thinking about AI being used in conjunction with insurance at all makes me physically cringe. If somebody was looking for a tool to remove responsibility for denying claims or applying bias, it’s the tool for the job.

    I know that’s not the side that you’re talking about here, but still, I don’t think I trust a system that’s basically Giant Autocomplete to handle this

    • FiniteBanjo@feddit.online
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      2 hours ago

      Not basically, that’s exactly what it is.

      Fun Fact, United Healthcare has been rolling out automated claim handleing and denial for a couple of years now, leading to increased denial rates, even after their CEO was murdered.